Rich's Towing & Services Inc OH 44130

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Melinda Burwell

We had Cody as our driver and he was absolutely amazing! He was there in under ten and loaded our jeep up and on our way in no time. We had great conversation on our 40 minute drive to our mechanic shop on the other side of town. Highly recommended this company

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Zachh_ Hale

On July 9th I was involved in an accident in my truck, the police department called out the towing company so I was unable to choose. The transmission cooler was damaged during the accident and was puking out transmission fluid, but the driver insisted on keeping the truck running during the recovery, effectively draining out my transmission, as far as I know the transmission is still good but i haven’t got a chance to drive the truck far due to damage, so it has yet to shift out of 1st gear. After the truck was loaded the driver spread out oil dry and did not properly use it or properly dispose of it, so there was still atf and oil dry on the ground days after the accident when i revisited the accident scene, but i still got charged for it. The truck arrived on their lot on July 10th after midnight and I picked it up on July 11th but I got charged for 3 days of storage. When I picked the truck up from their facility the front grill was missing even though it left the accident scene with the grill, I brought that up to the lady that runs the office and she basically told me it wasn’t their fault, I had a custom painted bow tie emblem on my truck that is now gone. They disconnected my battery when it arrived on their lot, I lost all my settings in my brand new radio and my truck being an older General Motors truck has a side post battery and the heads of the bolts were stripped out when I went to reconnect it and they charged me $90 to disconnect it, I work in auto shop and that is more money in labor that it costs to replace a battery.

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Mr J

Your drivers obviously do not know how obey traffic laws. Today (March 2nd, 2026), at roughly 3:30 pm, one of your idiots decided to cut off and block 4 lanes of traffic on Manchester road (Coventry/Akron) in order to illegally back into a driveway lot. Making sure to flip off everyone in traffic for good measure. Frankly, it's probably not a great idea to trust this company to haul a skateboard. Certainly not heavy equipment...