Gulf Coast Towing MS 39501

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Wilson Burrell

Paid $45 for a jump start only for the battery to go dead right as I turned out of the gate. My landlord came out and jumped me correctly, after which I safely made it home. Was told it wasn't refundable despite that it apparently wasn't done correctly. Car has had no problems since landlord redid the jumping.

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Chandler Braswell

The driver himself was awesome but the dispatcher would not give a straight answer. My vehicle was impounded while a friend was driving it. I found this out Friday morning. Because it was two hours away I asked if I could come on Saturday. They said yes, I said I would be there between 1&2pm. They asked that I call about an hour before I got there. I did this and arrived at 1:15pm. Four calls where I was told "he will be there ANY minute" and almost two hours later, the driver arrived. Why say "ANY minute" for that long? An HONEST answer on the first call would have made this a four star experience. We could have gone and had some lunch. Instead of sitting in the sun waiting on a driver "ANY minute"

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Chelle's Logistics LLC

Company very rude operator answer the phone with so much background noise and stated she cannot hear me! She had a nasty attitude and her background was just too dramatic for customer service