Japanese Car Service NV 89146

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Eduard Kalashnikov

Dishonor on you, dishonor on your family, dishonor on your cow, dishonor from Shogun.<br>I always thought Japanese are the most trustworthy and honorable people, so I had zero bad expectations about this service.<br>Also, as they say it is a family-owned business, So I had an amazing feeling.<br>Japanese family-owned service, WOW amazing.<br>Specializing in Toyota cars.<br><br>I had a weird sound on my Lexus. I was prepared and had some videos showing this weird sound: metal-to-metal, metallic crunchy sound.<br>I was told that it would take a while to diagnose my car.<br>Roughly 3–4 hours.<br>Yes, it took 4 hours with an appointment to diagnose my car.<br>I told the host that I wanted to speak with the mechanic about it and show him the video to diagnose the sound more correctly.<br>The first time she ignored that, so when I saw my car was taken, I reminded her again.<br>The mechanic came to me, I showed him the videos, explained the symptoms, when it happens, how often, that it comes from the front passenger side under the hood, and that I assumed it was the water pump because the sound was similar, but I was not sure.<br>He thanked me and said it was helpful.<br><br>Then I waited 1 hour and they called me to tell me that I need to replace the catalytic converter for $4000.<br>No explanation, no showing what the problem is or how they found that.<br>The attitude was: we are ready whenever you are ready, just pay us.<br><br>Diagnostic, by the way, was $121.<br><br>So I guess that diagnostic was made just by putting their finger in their nose and giving me the biggest price.<br><br>By the way, the catalytic converter is fresh and shiny. We checked it with another service the same day. No evidence of malfunction of the catalytic converter, and the sound is actually because of a dying water pump.<br><br>So yeah, I paid this $121 for WOW service.<br>This money will cost you A LOT… Good luck with spending time with DMV, City Business Licensing, Nevada Attorney General, with a lot of paperwork that they are going to bring to your fantastic service.<br><br>I hope your family will enjoy reading letters and answering them.<br>I hope the city will take a look at you and how well you treat your customers.

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S Delaney

I've been having a no start issue with my Nissan Armada. Made the appointment and they were able to diagnose the starter was bad. This is a big job and requires specialized tools. Its the one I would not attempt myself for that reason. If you're in a situation like I was you should have a reputable shop do this repair.<br><br>They did an amazing job and used all OEM parts from Nissan. My Armada is back to full health and runs amazing. Way to go! 5 Stars.

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Vegas Reviews

Got some great advice from Henare (sp?) on how to find the right car for me during a pre purchase inspection. For that, I'll be forever grateful. His team does good work and I would trust them with your business, especially if you have a Toyota