Quality Towing & Service Center SC 29577

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C Stampone

Justin was the tow operator and boy was he outstanding! Due to my job, of 13 years, I have worked alongside tow operators and have a friend that even owns/operates a tow company back home where I come from. I would've thought Justin was a seasoned vet on the job and was stunned he had only been doing it for a short few weeks. He took good care of our heavy big 1955 Dodge station wagon, which unfortunately stopped running. I had her towed home and enjoyed conversation with Justin en route to my home. He was very professional, courteous and great conversation. Quality Towing got a great one!

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Dan Warren

After 30 years in Myrtle Beach, I had my first experience with using a towing company on Thursday, January 8th. It was a very smooth experience with Quality Towing. Great customer service by Ashley who coordinated the pickup and Dakota, the tow driver, offered great customer service. My car was towed back to the Quality Service Center for repair. The repair tech did a great job in repairing and I was able to be without a car for only one day. Service and pricing was very reasonable. I highly recommend Quality Towing and Service. Thanks Team Quality!

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Jay Shrout

The most rude and unprofessional experience. Rick needs to stop talking to customers. Had my daughter’s car towed via progressive road side service. I requested the vehicle go to another shop but the tow driver (who was very nice) convinced my daughter to take it to the shop associated with the tow company. Not the end of the world, however after speaking with the owner, I told him a diagnostic is ok but not an oil change. The oil had nothing to do with the cars issues. I also told to him to speak with me not my daughter as I am the owner and financially responsible for the vehicle.<br><br>He continued to call my daughter instead of me and changed the oil. The diagnostic showed no issues. Rick said I owed the oil change if I didn’t pay he would put the old oil back along with the old filter.<br><br>Long story short, spineless Rick didn’t put the old oil in. He just wanted to act tough on the phone. He wouldn’t even acknowledge my presence in the shop. Says a lot of about a “man” and business owner. Retire Rick.<br><br>Don’t go here.<br><br>I’m sure they will post a pretty response to save face. Good luck.