Keystone Automotive - Indianapolis IN 46168

D

Daves Mechanic Shop (DMS)

The worst supplier I’ve ever dealt with, zero quality, zero accountability, and outrageous prices. They refuse to honor their word or their warranties, and their billing department is, without question, the most unprofessional and incompetent I’ve ever encountered.<br><br>They punish small businesses for making purchases over a certain limit, refuse to respect Net 30 terms, and will send you to collections simply because their financial manager decides to. Their so-called “policies” change when they want over the phone, and they show no interest in assisting small businesses in any way. Absolutely unprofessional. I would not recommend them to anyone, ever! I would give zero stars if I could.

C

Canada Life

Nice Staff And Fast Unloading Trailer And Also Available Late night Parking , Shipping Door Is Near 23 Dock

L

Lenice Y Dixon

Service, service, service! I placed an order over the telephone using information from this company's online inventory. I arrived and picked up the part. I had a 1 hour and 20 minute drive each way. I was quite dismayed to find that they had given me the incorrect part. It seems the salesperson clearly understood me, but the individual at the counter wrote up the wrong item, confusing a minivan with an SUV. So I had to travel several more hours to exchange the part. No adjustments were made for my inconvenience due to their mistake. Additionally, the same counter person who screwed up the initial order took a walk in order after 5pm closing and completed that order instead of finishing mine out although I was seated directly in front of his station. Despite my showing the counter person the online inventory using my smartphone, along with pricing, he also insisted that he was doing me a favor by providing the item that I originally ordered at the online price confirmed by the salesperson that I originally ordered it for. I have received what I pray it is now the correct item. This company's personnel should strive to deliver the right part every time. They should also treat customers (even the female ones) as if their business would not exist without them, because it would not.