Copart - Exeter RI 02822

C

Christie Sampson

If I could give them less the. 1 I would. A few weeks ago they had taken my car after an accident for Geico. I went to retrieve my belongings 2 days later and they could not account for not 1 item. The car was cleaned out with not any items left. When I inquired about the belongings they stated they have no information and the belongings weren't there. Over $1000 worth of items from softball gear, sweatshirts and custom mats etc are now 100% missing along with sentimental items! This place is defintely shady and never Never allow your car to go there! Boycott this place at all costs!<br><br>UPDATE:<br>Max the general manager was very helpful. He made sure he looked into the theft and although he couldn't recover my items he did compensate me and was genuinely concerned and attentive to resolving this matter. Max was a very stand up guy and worked with me to resolve this matter in a timely manner. As a new manager I am highly impressed with his response time, his actions and how personal and friendly he was! Thank you Max!

D

Devan Ferreira

Progressive transferred our vehicle here after an accident to be appraised; when we made a time to collect our remaining belongings, we found that just about everything of value had disappeared-from beats headphones, to golf clubs, to a CarPlay box, to charging cords, the vehicle registration, etc. The person in the office could not account for any of the missing items. I called and asked to speak to a manager about this, apparently they were all in a meeting and email is the only way to contact them. So i emailed immediately. I called another 2x after thanksgiving and still haven’t received a phone call from anyone at Copart. Needless to say, my belongings which totaled more than $2000 in value are still gone; progressive won’t help, Copart doesn’t respond to any calls or emails. It’s a bad business model to “clean” a car once it’s been received and pick and choose what the owners can recover. A proper way to handle this would be to offer to check the cameras and return a phone call at least. Do not recommend this facility to anyone.

D

Danila grey

Very cool place they were very helpful there