Copart - Sun Valley CA 91352

N

Nikolay Sh

Fire the girl with glasses. She has absolutely no understanding of her job. I came in and spent 40 minutes asking to have my bill of sale printed to show that I paid for the motorcycle. Although usually when I came, they would print the documents for me right away without any problems.

С

Сан Саныч

I bought my 2024 Honda CRV here; delivery to Ukraine took three months. It's already been restored and drives perfectly. Thank you.

Н

Николай К

Copart does not and will not value and appreciate your business or the resources and time of you, your employees and your company. Horrible inflexible settings. The quest is often tiring. As an example: If you bought a car, paid for it, made an appointment, arrived on time to pick up the car, push all possible buttons, received papers in your hands, then even in this case they can cancel the appointment! It would seem that this is the final boss, but even here you can get terrible service too. Appointment is canceled without the possibility of restoring it or moving it a little to a later time, for example in an hour. They will just keep you waiting for another day and another day... ad infinitum. Delivery will be idle, your capacity will be empty, but an additional storage fee will be charged. Managers in fact have no authority and no customer focus. The principle of “time is money” has been forgotten. But the rule “an employee paid per hour does not want to work and develop the business” works very well! The entire staff is like a lazy fly, just sitting around at work from and to, then home. “NONE OF MY BUSINESS” became the company slogan. The situation is terrible and not funny. Urgent intervention and improvement of customer service is needed ASAP!!!