A & J Towing OH 43130

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Amanda Conie

Horrible service. It took the driver two hours to pick up from when he said he was on his way, it was only a 25 minute drive to our location. They didn’t drop off to our dealership, saying they don’t don’t night drop offs which is not true. Said they would drop the truck off Sunday but when we called they said they were too busy & would do it on Monday. Had to call multiple times in regards to getting truck transported to the dealership. My father went to the tow shop and the guy was rude to him and told him he didn’t even have the keys (which was a lie). My father asked how they got it off the tow truck and they said they dropped it off the bed. We had to get another tow order from warranty company to get it towed which they tried to charge us $175 for. Truck was finally dropped off Monday but was literally dropped off tow truck when keys were in gas cap where the driver put them. Truck was hanging out of parking spot. Dirt and scratches all over truck. The person was very rude. Stating that’s how they do drop offs all the time. When my husband asked to speak to the owner he was told that the owner would tell him “it’s your fault your truck broke down & you should have bought a better truck!”. Completely unacceptable behavior from a company! Making a formal complaint with the dealership we purchased warranty from and the warranty company who ordered the service from this company. DO NOT USE THIS COMPANY!

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Steve Boyer

I called this guy at 10:30 and he said he would call me back and would do job in three hours Six hours later no call so I called and he did not answer phone. Next day no phone call. Got job done with Estep's and they showed up 20 minutes after I called . I called this guy to let him know I would no longer need him and he did not apologize but hung up quickly before I could let him know what I thought of his business. Good thing I was not sitting at side of road waiting for him. I would avoid this guy at all costs

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Theresa Marshall

Our truck wouldnt start and the driver came and tested battery..rhe battery was good. He got in vehicle and said it was in theft mode. Put the truck in neutral and started right up..rhen he looked at mower and found a blown fuse..he didnt want any money but gave him some anyways cause he saves us on repairs.. recommend highly