Victory Towing & Recovery NC 27703

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Heidi Register

Victory Towing helped me out big time tonight after a flat tire. They were slammed and the wait was longer than expected, but they kept me updated and the driver, John, was awesome. I had a sleeping baby/sick husband/two dogs situation and he was careful and respectful about keeping things quiet when dropping my car off. Super professional and kind. Appreciate you!

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anthony watson

Not only is victory tow service rescuing broke down motorists in the snow storm when other companies shut down service!! But they are affordable!! They sent out tow driver Mr. Louis, who, Exemplifies stellar customer service! Despite the snowstorm and cold temperatures, Mr. Louis treated me with respect and took his time in figuring the best way to get my car towed without causing further damage, all while not adding stress to an already stressful situation! It has been YEARS since I have encountered such outstanding customer service! Victory towing & Recovery, please thank Mr. Louis, for a job, well done!

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Jon

These people are scammers plain and simple, I can see why the city of Durham does not contract with them. Towed my car after saying it was abandoned and illegally parked when the lot isn't even marked properly. They're advertised as 24/7 that's for emergency towing, so why was your driver out towing vehicles at 2am on a Saturday night? Oh but it gets better ontop of charging me $350 and initially stating cash/debt/cashapp they back tracked and said cash only which is against Durham Ordinance, I had to beg to use cashapp; they held my vehicle not in a secured lot but boxed in with a bus blocking it in a parking lot at a completely different address which they refused to disclose to me when I asked where I could pick the vehicle up until I agreed to pay them. The owner also informed me that although he could confirm the vehicle was in their inventory that he did not know the location because the driver towed the vehicle. They never informed me or made an attempt, I only found out after contacting Durham PD because I thought my car had been stolen since everyone else parked in that same lot was still there. Reporting this to Durham PD and the State Attorney General Office so they can investigate further; the only good thing is I got my money back thru my bank so shout out to USAA , try scamming someone else you criminals