Firestone Complete Auto Care IL 60193

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maky rendon

Alert warning alert I came in to this store fora quick new tire install. But they broke my car trunk tire jack hatch handle. And they did not take responsibility for it. Of course I was not there in the shop when it happed and I did not noticed until 3 days later so of course I don’t have a way to prove it and when I went back to tell them about it they “ told me, we wrote it on the receipt that the handle was broken, and that I refused an inspection of the interior of my car.” So in other words I’m screwed and they got away with it! Please people if you do decide to go to this place for service MAKE SURE YOU CHECK INSPECT THE INSIDE AND OUTSIDE OF YOUR VEHICLE BEFORE YOU PAY. I won’t be coming back ever! To this place!

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Moldir Assylbekova

Excellent customer service! I stopped by because my tire pressure was low, and they helped me immediately. They checked and inflated my tire for free and were extremely polite and helpful. It’s rare to see such genuine kindness. Highly recommend this place!

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Jim Swiontek

Where to start. The website is easy and straight forward. I was able to easily set up an appointment. Each time I've been there the service has been fast, the team members personable and professional, and the waiting area is quite comfortable. Shout out to Migel who got me wrapped up with me this time.