Mound City Tire & Auto Repair OH 43055

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Craig Rice

Mound City Tire has very professional owner/operators that are honest and fair. The pricing is reasonable and the service is always completed at the promised estimated time. If any issue remains after the service they take care it quickly. I would recommend.

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Keely Bobb

I called with a few questions about an estimate my friend’s mother received for a 2014 Nissan Juke. The quote was over $1,200 for what is essentially a basic tune-up (spark plugs, ignition coil, filters, oil change, and a fuel injector service), and I wanted clarification on how the pricing was calculated. I’m a mechanic myself, and I was asking these questions as a woman in the field who understands parts pricing and labor times. I was polite and simply looking for an explanation. During the call, I was told that the parts pricing was set that way “for profit” for the company. When I mentioned I was confused by what appeared to be double charging between very high parts markup and full labor, the person on the phone became snarky and dismissive and said, “Try to be a doctor.” I understand that shops need to make a profit. However, customers also deserve respectful communication when they ask reasonable questions about a large estimate. Based on this interaction, I would be cautious before approving work here.

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Aaron Painter

Took my truck in to get two tires and switch my tpms sensor from my old rim to my new one. They told me it was $80 to switch the sensor over. Tried to make me replace my tie rod even though nothing was wrong with it. Then I had to wait to get an alignment I had already payed for because they were so backed up even though they told me when to come in. They said it was “good to go”. My tires rub, the truck pulls to the right, the passenger side tire rubbed a 8 inch hole in my wheel liner, the steering wheel is turned at 1 o’clock and this is after I had been in and out of the store 3 separate times because of parts I needed to replace. Half of which weren’t bad, just wanted the $800 to change the ball joints. Luckily I’m capable of doing it. I’m probably the only person in there with all my teeth anyway. These people have no shame and as long as they get their pay check they don’t care what happens to you. Not entirely sure how an overpriced, half-assed business with horrible customer service is still up and running but here we are. RESPONSE: I replaced every single suspension component on the entire front of the truck. I watched you check if everything was on correctly. You drove it around the block and said everything was fine. 10 minutes later when I went to drive home it was pulling. Your lazy tech didn’t want to have to try to adjust anything. The tires I “chose” are the same tires I’ve put on the truck for 150,000 miles because they fit my needs well which I why I bought 2 more for the BACK of the truck Which would have nothing to do with rubbing when I turn. Dangerous and shotty work. This is the state of my control arm after it was aligned.