Advance Auto Parts MD 20912

N

Naomi Hernandez

My car had been having some battery issues (it was time for a replacement) but as I was driving it truly gave out on me. I luckily was nearby this location, so I was able to jump my car once more and arrive here without issue. Though as soon as I parked, it died again. I've been to different locations in the past for a battery replacement and it is really straightforward. Last night they were getting progressively busy (luckily I arrived before the wave of people coming in) and Mr. Joseph or Jorge... older dark skin gentlemen who really knows his car stuff helped me.. He didn't rush me, nor did I feel like he rushed himself. He tested my battery and made suggestions as far as what was the best battery to purchase for my car. I didn't feel like he was trying to get a higher sale, but better yet trying to take care of me and give me good advice as one would to their daughter, niece, or whatever. He worked on my battery replacement and even walked me through a few things just as an identifier of what he was exactly doing. He seemed really knowledgeable and he was really nice to me. The area is a busy intersection, and can be a bit questionable considering it's history.. but he made me feel safe and had me out the parking lot ready to go in a matter of minutes. Thank you again for all your help! This is why I continue to come back to Advanced Auto Parts, for the great service.

C

Charlie LaHaie

The person waiting on me was friendly and knowledgeable. He helped install my new battery quickly despite the bitter cold outside.

J

Janette Wolnitzek

Rude and super unhelpful. I left this store and drove up the road to other store where they were much more helpful and not complaining about someone coming “in late” when you have two hours left. If you don’t wanna work clock out and go home.