O'Reilly Auto Parts RI 02920

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Joseph Ismail

It's my first time at O'Reilly auto parts Atwood location, I am really impressed with customer service, store very organized and full of products. The prices are average but they got few deals here and there. Overall is 4 ⭐ I recommend

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Synoptic 12

I called O’Reilly Auto Parts for part # MOOG K6187T (Idler Arm) . O’Reilly matched the price and I said I’ll be in. Upon entering the store I asked for the part and someone brought out a Master Pro idler arm. I was just ready to pay when I looked at the box and it said Master Pro. I said I asked for the MOOG. Then , the counter person said that will be more money. I said I specifically made mention of MOOG and the part number to the counter person via the telephone. The manager said he could not match the price given him. I wasted my time, gas and lost money in not being able to receive the correct part. I filed a document online to O’Reilly and never heard from them. I called also in speaking with Stephanie as she said the district manager would be in touch with me within twenty-four hours. Never heard from anyone, nor did any ever address this issue. * I can corroborate every word verbatim for all my calls are logged. We shall not be bringing any customer support to O’Reilly. This is the classic bait and switch method. O'Reilly Auto Parts seeks to entrap the unsuspecting. We would not at all recommend O'Reilly Auto Parts: "Inferior parts substituted for genuine O.E.M. parts". * Pictured is the correct part I did not receive from O'Reilly but purchased at Home Depot in Warwick, a trustworthy store. *Apparently, O'Reilly does not wish to display the correct part, rather only to hide the truth. * O'Reilly Auto Parts "does not" match prices, rather pretending to do so under false stipulations. Below are the facts. "Prices For MOOG K6187T"- O’Reilly : $53.99 Summit Racing: $28.99 Amazon: $23.79 Jegs High performance: $30.99 CARid: $26.99 Home Depot: $23.74 Why would anyone consider or trust O'Reilly Auto Parts, only to be taken advantage of. Think twice people.

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Fred Andreas

This review is well overdue. A number of times when first moving to town my wife and I have been helped by the staff here who have always went above and beyond to help us. A young lady - I wanna say her name was Allison - was incredibly helpful in replacing a battery in the cold/rain with me in the parking lot, and went above and beyond!