Skip's Auto Repair MN 55429

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Ara Stamm

NO LONGER SKIP'S Tried giving this place a fair shake after the buyout, even though I probably shouldn't have. For one thing, they were very sneaky about the change in ownership. Didn't advertise or explain it at all. I was in there for multiple services before I had to ask to get a proper explanation. It still says it's Skip's Auto on some search results. Beyond that, though, service is poor, with long waits, little to no customer service and a lot of shady upselling. It's gotten worse every time I've been there and I'm finally over it. Took my car in for an oil change and tire rotation. They tried to invoice me for over $3400 of extra repairs via their automated system. No phone call. No explanation of what was needed or why. Glad I didn't just click through and was paying attention so I could turn down the EIGHT extra services they were trying to charge me for. Then, when I went to pick up my car, they did this whole song and dance about a package and coupons and extra services which supposedly would have saved me a single dollar but would've made me wait LONGER when I'd already been in there waiting to be checked out for ages. Customer in front of me was pissed about being upcharged too and the guy helping them was extremely condescending. I try to be understanding and patient, especially with people working in any service industry, but today was pushed past my limit. I had to argue with this guy to even understand what he was trying to upsell me on, and then just to let me pay for the work I'd agreed to so I could get my car and leave. I already wasn't coming back, but after today I'll be telling everyone I can to stay away (hence this review.) TL:DR- I miss Skip's. They're greed upsellers. AVOID

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JD Box

After multiple visits, all lf which had issues, I refuse to use this place again. Previous visit. Had suspension part replaced, was outside waiting, heard and saw the test driver redlining every shift and dogging the engine. Thinking nobody was around to see them abusing my sports car. Last time, different car, should have learned lesson. Had original wheel locks on vehicle. Shop called looking for a tire wheel lock key. Which I told them at least FIVE times. The key was in the glovebox. They said couldnt find the key. Proceeded to cut the wheel lock off. Driving car later, I open the glove box and the key is sitting rigtht in the glove box. Right were I said it was. Called back with a 'what the heck' questions on why lock was cut. No apologies. No refund for them cutting off lock that had the lock inside the car. Horrible, do NOT bring any vehicle to this place. They do not respect your property and obviosuly are so incompetent that they cannot recoginze a simple thing like a wheel lock key. ANYPLACE, ANYWHERE IS BETTER. YOU HAVE BEEN WARNED. USE THIS PLACE AT YOUR OWN RISK. - STARS IF POSSIBLE. SOME PLACES DO NOT DESERVE TO STAY IN BUSINESSS. HOPEFULLY A CLOSED SIGN APPEARS SOON ON THIS SHOP AND PEOPLE CAN FIND GOOD REPAIR SERVICES SOMEWHERE ELSE.

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William Cavanaugh

Been going to Skip’s for years. I was skeptical about the new ownership; not as much anymore, but time will tell. I tried a different place and endt up just having it towed to GVT after an unprofessional experience. They solved just the necessary problem, as would skips. I plan to use this place from here out as my best known option. Haven’t gotten repairs in awhile. I think the price here is close to about as good as it gets these days. I looked at it kind of as everything is getting homogenized these days, but some places really are kite professional than others. They’ll still show you recommended repairs, which is probably a good thing overall, but keep the choice in your hands (you check the box of the recommended services you’d like them to do, and check “decline” if you don’t). It is what it is - straightforward.