Vinny's Truck Repair & Towing MD 21740

L

Love Peace

My vehicle was repoed by this company. Upon repossession this company was damaging to the vehicle. Immediately after repossession, I called to pick up personal property out of the car. No one would allow me. This was last Friday.. we are a week later . They finally allow me to get items out of my car. However tried having me sign a paper stating I got all my belongings. I told them no as I needed to verify my items. This tow company broke into my car. (Passenger window) Ransacked my entire vehicle. Mind you , they insisted they got all my items out of the car. Clearly upon looking at the car they did not retrieve all the items out of my car. I had personal mail still in there. I also had custom mirror, lights etc. No tow company is allowed or permitted to retrieve items out of the car until specific timeline has passed. Multiple laws were broken in this process and I will be seeking legal help. Pictures below is the inside of my car. Now they stated it was cleared out and there was nothing left in there. Clearly it is not cleared out and there are items left in there. The window was broken with a trash bag covering it.

S

Stephanie Fuller

Very friendly customer service from the office during phone calls. I was nervous about it because the driver needed to come to my house while I was alone to tow it. I don't usually do these kinds of things on my own. He was very friendly and professional, and my truck made it to where it needed to be with no issues. Vinny's was recommended by the dealership, but I will also recommend them!

E

Erin Clark

My engine blew on Interstate 70 and I called around to multiple places to get a tow to my dealership. After calling two other places who were either going to take a couple hours to get to me, or couldn’t take care of me because they couldn’t fit 2 passengers, Vinny’s saved the day. Told me it would probably take about 30-45 minutes to get to me, and Harvey was there within 28 minutes from when I hung up the phone. Harvey was polite and safely got my vehicle, and my husband and me to the dealership. The fee was exactly what I was quoted when I called. Don’t recommend getting stranded on the shoulder of the highway but absolutely recommend Vinny’s if you do!