Twin Towing NJ 07109

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Jeffrey Gomez

Paid $722.10 to get my car released and was told it was ready at 11:40 AM. The moment I asked to pick it up, the staff member shrugged and told me the driver was “out on a tow call” and followed it with “what do you want me to do about it.” That line alone tells you everything about how this place treats people.<br><br>They charged $685 + 6.625% tax, then immediately pushed a release form in front of me stating that I “received the vehicle in satisfactory condition” before I was even allowed to see it. Signing something saying the car is fine when they refuse to bring it out yet is a setup. No inspection. No transparency. Just pressure.<br><br>I paid full price and still ended up waiting outside with no timeline, no accountability, and no respect. If you think paying their inflated fees means you get basic service or professionalism, you’re wrong. This place makes every step hostile and inefficient.<br><br>Twin Towing operates like you owe them something after they already charged you hundreds. The attitude, the delays, and the forced signing before release tell you this is not a customer-focused business. Avoid them if you can.

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Danielle Selert

We needed a tow today , we called Twin Towing and they came out right away .They had an awesome guy named Lou come do our tow it was a pleasure dealing with him and this awesome company from start to finish of getting our box truck back home ! Thank you

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Michael

We’re in the container rental business and deal with them to purchase containers, and everybody was very pleasant. Great containers and their prices are also great. I was reading some of the other reviews and the person saying, why don’t they have four-wheel-drive pick ups like everyone else doesn’t know what he’s talking about. Any serious container company that moves empty containers primarily use single axle semi’s to haul containers, if you don’t know why ask Google. I could only imagine what a nightmare that was for the driver having some a hole complaining about why don’t you have 4 wheel drive and then having to hold the container with a payloader bucket to get it off, something was seriously wrong with that site. If the ground is so soft and unlevel that you need four-wheel-drive to drop a container and you’re driving a single axle semi the last thing you want to do is maneuver excessively because you’re going to tear up the ground and get stuck. Also people are funny, you’ve got some disgruntled person that just got their car towed, why not lend him some tools or let them in their car before paying? It might not be you, but these policies exist for a reason use your imagination, I don’t have to. I’ve seen firsthand.