Advance Auto Parts NJ 07108

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kenya kimbrough

My car stopped working New Years Eve.. I hired a mobile mechanic who told me it was the battery..I went to Advanced Auto bought a battery & had him installed it ( battery underneath the wheel well). Car ran for 3 days & stopped working again. Call another Mobile mechanic & he told me it was the battery...I explained to him it's brand new... He said You've had a tune up & have a brand new alternator is the battery..I go back to Advanced Auto & Steven ( who was very polite) told me he can exchange but no refunds. He has 2 batteries 1 from July & 1 from November... He'll give me the November 1. I get to the store & he tells me the November 1 was in the wrong spot.. So he has to give me the July one. No refunds & no exchanges after the 2nd 1. Had my mechanic install it 3 days later car stopped working... My mechanic says it's the battery ...I went & took my car to an electrical mechanic on Central Ave just to make sure it's nothing else wrong .. Today is January the 12th .. I'm picking up my car now . Guess what was wrong with it? The battery... Another $290 on top of the $238 for the battery from Advanced Auto & 2 mechanics.. $120 & 80. I WILL NEVER BUY ANOTHER PART FROM ADVANCED AUTO AGAIN..& I stopped payment on that battery... And YES.. I will be bringing them their battery back...

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Kori Amanda

I recently visited this location to purchase a battery, and I want to commend the outstanding customer service I received. I had the pleasure of speaking with Bobby and Will, both of whom were exceptionally kind, attentive, and helpful. Their professionalism, coupled with their warm and personable demeanor, made the experience not only seamless but also genuinely enjoyable. It is evident that this team takes pride in ensuring customer satisfaction, going above and beyond to provide both excellent service and a welcoming atmosphere. I truly appreciated their assistance and look forward to returning in the future.

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Akinbode Akinyemi

Outrageously expensive. The same alternator priced commercially at $360 was sold at AutoZone at $256. The shock however is that the same alternator is priced at over $700 if you don't have a commercial account.<br>My friend bought a battery about a month ago. The battery diehard silver was bad, he went back to have it replaced since it was still under warranty. He was told that he would have to wait for an hour for them to charge the battery and then see if it was indeed bad before they can replace it. The other option is to pay extra $35 to get a new gold diehard one. Absolutely outrageous.