Classic Towing and Recovery, LLC AL 35023

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Kim Woods

⭐⭐⭐⭐⭐<br>I had an exceptional experience with Classic Towing and Recovery, LLC! After calling my car insurance provider (USAA) to dispatch a tow using our towing and labor benefit, I was contacted promptly by Classic Towing to confirm details. Within 30-40 minutes, the driver RJ arrived — and he was absolutely professional from start to finish. <br><br>RJ took great care in loading my minivan onto the truck, handling everything with skill, patience, and a positive attitude. He made what could have been a stressful situation so much easier. On top of that, RJ safely towed our van 50 miles back home without any issues.<br><br>Huge shout out to RJ and the whole team at Classic Towing and Recovery for outstanding service. Highly recommend them for reliable, courteous, and efficient towing!

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Traci Armstrong

I just want to say Classic Towing was a lifesaver when my tire decided to blow out on my way home from work. I thought I had a spare in the trunk to no avail. Therefore, I had to have my baby towed home til the morning. RJ was great and our communication was excellent. Would definitely recommend this company.

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Marcie S

The Worst towing company in the area. 10 minutes out is their go to response when they are asked about an ETA knowing full well that they are just telling people what they want to hear instead of just being truthful... We had to schedule a tow through our insurance company after my car stalled due to flooded roadways in Birmingham. When we scheduled the tow, we received a message within minutes with an ETA of 1.5 hours. We fully expected it to take a couple of hours because of the weather so we waited patiently. We called back twice within the 4 hours just to get an update on arrival time and was told each time that the tow truck was just down the road and asked to please bear with them due to an increase in calls. We waited & waited.. for 4 full hours only for them to lie & lie & lie again by giving us their go to response of " the truck is 10 mins out, it's just up the road from your location". We finally just cancelled the tow service with Classic Towing and called TJ's Towing Company who is already enroute to our location with an ETA of 38 minutes. Here's a new idea Classic Towing, try being honest with people that are requesting your service. People are generally more understanding that things take time when they are given information that they can trust. 10 mins out doesnt equate to 4 or 5 hours later..And TJ's Towing just arrived at our location to tow my car home.. And he has arrived earlier than expected, I might add!