WASTE CONNECTIONS - NEW YORK CITY NY 10451

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ashley alvarez

I have been dealing with this company for many years now and they are amazing. The customer service received is great and Claudia always goes above and beyond when dealing with anything even though she works billing. Thank you to all. The truck drivers are very nice and the representatives when you call in always try to make things right. Thank you. I would truly always recommend.

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Kevin Tung

If I could give zero stars, I would. This company’s truck completely blocked an entire street this morning even though there was plenty of room to pull over. They created a full-on traffic jam for over twenty minutes — long enough to make my child late to an emergency doctor’s appointment.<br><br>When I politely asked the drivers if they could move just a few feet, their response was:<br><br>“If you’re that impatient, hop in the back of the garbage truck.”<br><br>Yes, that’s an actual quote from their employee.<br><br>Not only is that unbelievably rude and unprofessional, it’s reckless. Waste management is a tough job, but that doesn’t excuse arrogance, disregard for public safety, or mocking families stuck behind them in an emergency. This company clearly has no training, no accountability, and no respect for the community they serve.<br><br>If management reads this — fix your culture. Teach your drivers basic courtesy, situational awareness, and human decency. Until then, I’d strongly urge every business and municipality to think twice before hiring them.

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nicholas gatanas

Our company has been with Waste Management for many years. I am extremely happy with their services and always reliable. I am also happy with Claudia that has been handling the account. Over the years she has handled the account with care. She knows the customer needs and always there for help