Firestone Complete Auto Care CA 93010

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Marty Kinsey

UPDATE: 1/26/26: I followed up with a trip to the Firestone shop to get my documents and re-test an item. I also had the time to understand the longer term vision of the shop from their manager (Ricky). I was impressed with the help to retest and also the vision and steps being taken now to improve the quality of service and customer service in the future. Thank you for your efforts Ricky.. Keep pushing!<br><br>ORIGINAL POST (Appx 1/15/26):<br>I've been a customer for decades. This time the work was executed per committed time at Camarillo location- Good job! Had issue with getting a copy of invoice. Printer broken, 5 days later, I called to have it emailed. They tried to say they didn't have email address, though I got emailed invoice every time in past. Still waiting on copy of the inspection report. Felt like I was being deceived about why I wasn't emailed the docs. Kinda ruined the experience from what seemed like good execution and paying over $300 for the service.

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Kate Ortega

I took my truck to the shop in the morning and it was done by noon. Great service and really helpful. Ricky was a lifesaver for getting it taken care of so quickly and was easy to talk to. He made sure I understood what was wrong and what they did to fix it. Overall great experience but a bit pricy. Totally worth it though!!

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Santos Ortega

Huge thank you to Ricky and his team at Firestone in Camarillo. I rolled in with a flat tire and they were clearly busy, but still managed to fit me into their schedule and take care of the issue quickly. They were professional, friendly, and kept me updated the whole time. Really appreciate the great service and willingness to help when I needed it.<br><br>Highly recommend this location—thanks again to Ricky and the team!