Lafayette JR Enterprise IN 47906

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Dimitrios Ntentia

They towed my car at 3:30am and when I picked it up at 11:30am the exhaust tip was missing from my car, along with the clamps and the turbos boosters that came with it. They said there is nothing they could do or look for it, no refund, no actual looking. My dashcam shows only them moving the car and nothing else. Either someone took it or they dont know how to tow cara correctly

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Katelyn Stavitzke

I had a very upsetting experience with Lafayette J.R. Enterprise this morning. When I went outside to address the towing of my car, the employee I encountered was purely and utterly rude. Instead of offering any explanation or basic courtesy, he spoke to me with open disrespect at a moment when I was already stressed and confused. No one deserves to be treated that way, especially in a situation caused by unclear parking communication. This level of unprofessionalism was completely unacceptable.

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Jessica Williamson

-I set up a tow at 9am for 2:30pm. At 3:06pm I call to be told they forgot, but they are now on their way. An hour and a half after that the dude shows up, when it is a 17 min. drive, and pulls so far away from me that I have to walk 30 feet in torrential rain to talk to him. He yells everything in a really rude way. He pulled around back, dropped the car, and left without saying a word.<br><br>-5% fee for using a card, but they won't tell you that on the phone (he waived that fee when we told him though)