Nadeau’s Towing & Recovery ME 04240

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Beanie Boo Friends

2017 Honda civic, front wheel drive. I called AAA and waited for the Nadeaus guys to show up.When they got there they proceeded to put a tiny donut tire on the front passenger side of my car. I thought everything was fine until I started driving.Even at slow speeds the car was all over the road.Braking was also difficult.Knowing I had an hour drive to get home, I pulled over and looked online about the dangers and risks of drivetrain damage while driving with a donut tire on the front of my vehicle.Everywhere I looked it said in absolutely no circumstance should you place a donut tire on the front of a vehicle with front wheel drive. The correct procedure would be to place a rear tire on the front and put the donut on the back.makes total sense right? Nope !!! After Nadeaus showed up a second time, The driver seemed confused after I told him what was going on.He got on the phone with his "supervisor " for about thirty seconds then said to me Sorry there's nothing we can do for you. unacceptable ! After the driver left I called Nadeaus and asked for an explanation.The woman I spoke with said Yeah, we don't rotate tires. When I asked about the risk of damage and safety issues she says ,I got a mechanic standing right next to me and he said it's perfectly fine to drive with a donut on the front of your car. What a bunch of morons.Do not use these uneducated people to do anything for you regarding your vehicle of your safety. I will be contacting AAA Monday morning .

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Terri Hutchinson

If you're looking for an honest shop, I can't recommend these guys enough! They’ve been great with my vehicle and I truly trust their judgment They’ll tell me what’s urgent vs. what can wait, and their pricing is very fair. The best part is their integrity; they won't sugarcoat a safety issue just to be 'nice'... if it's not safe to drive, they'll tell you straight, but they're always willing to walk through safe alternatives when possible if you're unable to afford the recommended service. As a SAHM who often has kids in the car, (and which also means we're on a strict budget!), that is worth its weight in gold to find a shop that actually looks out for families like ours. Give them a look if you want a shop that gives you peace of mind because you can actually trust them to prioritize your safety and your finances for the long haul!

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Jeanee Dudley

I was connected to Nadeau's through my insurance roadside assistance policy -- you never know what you're going to get in these situations, but had a great experience. Roger showed up quickly and he was efficient, safe, and cordial when asking about my car issues and confirming the tow destination. He later called to confirm my car had been dropped off and that he had personally handed over the keys. Thank you!