40 West Auto Care & Towing MD 21702

M

Molly Sheidy

Been using 40 west for a long time. My parents started using it, and when my brothers and I got to the age where we could have our own cars, we started using 40 west! I got my husband to start using 40 west too. Earle, the owner, is so sweet and caring. He remembers my parents whenever I go in. My husband has an acura rsx, which as soon as it comes in for service the staff knows who we are. Excellent speedy service too, also love that they have a night drop box. The staff are honest and caring, and will always make sure that you know what else is wrong with your car before they go do something to it. You definitely won't waste your money on the services they provide, and they have gotten me out of a few scrapes with the towing!

A

Austin

It’s uncommon for me to write reviews like these, but these folks deserve every star possible. I was in and out the same day, and that included the tow to the shop. I usually read the bad reviews before picking a place, but I noticed a pattern with the negative feedback here. Most of those reviewers seem to think: A) Auto repairs should be cheap. They aren't. Cars are complex machines, and many negative reviewers fail to understand that. B) Mechanics are magicians. Some people expect a diagnosis for a complex issue with just a quick look. Again, cars are complicated and proper work takes time. Or C) They have a massive fleet of tow trucks. Some people expect a pickup whenever and wherever; they simply don't have an infinite fleet. A lot of other low ratings just leave 1 star without saying anything at all. Don't let those deter you—this place is solid. Their pricing is completely fair, especially if you have AAA. If you don't have it, the membership is only $50 and literally pays for itself threefold between the covered towing and the discount on your bill. At the end of the day, these folks are now my go-to mechanics.

S

Support Specialists

I called them at 7 am because my car was stuck in neutral. They got my car in and fixed by noon and the cost was much less than anticipated. Fantastic service, Rob was especially kind and professional.