Autopia Bloomington MN 55420

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Shugri A

This was my first time at Autopia and I had a wonderful experience. They were very kind, professional, and efficient. They gave me a thorough inspection report and were able to pinpoint the issue with my car. I also appreciated their excellent communication. The shuttle service was so helpful and the driver was friendly. Overall, a great experience!

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Kasey Cogswell

I almost spent over $12,000 on a repair that wasn’t even needed — I saved thousands bringing it to the dealship. I brought my car to Autopia in Bloomington after my check engine light came on because the dealership I normally use was fully booked. Autopia was able to get me in right away. I explained that we had already run a diagnostic and provided the codes. Later that day they told me those were “old codes” and that I needed an oil flush. I paid over $600, picked up my car, and the check engine light came back on as soon as I got on the interstate. I returned the car the next day and was told I needed a timing chain and that the repair would cost over $12,000. The manager also warned me not to expect my warranty to cover much of it and said I should be prepared to pay a lot out of pocket. When the warranty company sent an inspector, they approved $6,100. The inspector explained that Autopia’s estimate was significantly higher than what they typically see and that the labor alone was over $4,500 when it should have been closer to $2,500. When my husband asked Autopia for a detailed breakdown of the charges, they refused and would only provide the total. At that point I decided to rescue my car and bring it to the dealership, and I’m very glad I did. The dealership determined the real issue was the engine, not the timing chain. If I had stayed at Autopia, I could have spent thousands on a repair that would not have fixed the problem. They had also missed a large hole in one of the hoses, which the dealership immediately pointed out. The engine replacement ended up costing $9,200, and my warranty covered 100% of the repair. I only paid my deductible. Unfortunately, I still paid Autopia over $600 for an oil flush that the dealership later said was unnecessary. Based on my experience, I strongly recommend avoiding this shop.

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Phil Boileau

I took my 20 year old SUV into the shop and was treated to many friendly faces. They did a great job breaking down what was needed and even took the time to think through a repair plan that worked with my budget. My car is working well better now, and I will go back as I can afford it. They also had a shuttle service that took me back home and picked me up when it was done, really nice addition. thanks team!