Copart - Atlanta North GA 30507

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Tomeka MCcauley

Well I am here with a friend who was able to purchase at a good price but there is extra fees that are added to the purchase which vary and there are fees added if you purchase and choose not to or change your mind. So know what you are getting into. I posted pictures of the lot. And have safety vest and boots on.

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Alana Williams

I showed up as quickly as I could to retrieve my personal belongings. After totaling my car I wasn't able to get a rental car until the next afternoon. I came out the next day after I left work after already missing two days of work. I have a 2-year-old that is with me. Everything I retrieved from the car was ruined because they took everything and threw it in a garbage bag including hand sanitizer that leaked everywhere a water bottle that they claim was dumped out but it still had water in it. Everything damaged probably totaled less than $50 but honestly having to go through and replace these things is already hard enough now that I don't even have a car. I'm going to have to come up with money to buy a brand new car. So this is just another stress on top of that that's really unexpected. I didn't think that they would move my things at all I thought I would show up and get my stuff out of the car where I had left it in the car. I did not think they were going to throw everything in a trash bag. I talked to the general manager here and he didn't do anything. They have no plans to compensate me for anything that was ruined even if I just got $20 I would be happy but no they don't care Lady the front desk is rude as hell they're doing construction inside right now so I get it's loud or whatever but I'm standing at the window and instead of getting up from the desk and walking over and saying hi how can I help you she just looked at me funny leaned over sideways from behind the computer and was like hello. After I was on hold with them for over 10 minutes. The guy operating the heavy machinery in the back that brought my car up to me is the only person here that was even remotely polite to me. After going through such a traumatic experience I would just really like a little bit of kindness from others and I did not get that here at all. They threw all of my babies belongings into a trash bag like it was garbage like we don't matter. You would have thought the people that own this car had died in the accident the way they just discarded my belongings.

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AMG_Nik

Just one of the overall worst yards of all copart. The yard is an absolute dump. They have no way to email anyone for help. Why bother booking an appointment, they’re so slow. You’ll get helped when they feel like. They will purposely delay you. Maybe two people ever working in the office, but it always looks like they just finished a pizza party. Can’t get any help either because again, purposely they make sure to not list managers emails. All the other yards do. This one is just a clown show every time. Who cares how good a deal is when the service is this bad. Would not recommend to anyone. Save your time and go to a better yard that actually cares about their customers.