NAPA Auto Parts IN 46032

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amanic

I needed a small part and was very stressed because I had a major time issue... the assistance I received from the associates was outstanding! They were all very friendly, professional, knowledgeable, and promptly solved my issue. The total experience exceeded any expectations that I may have had prior to going visiting their store for the first time and I returned a couple of days later with a special thank you! I'll definitely make them my first stop for questions about my car or for parts from now on- thanks again!!

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Charles Vits

Fantastic customer service at NAPA in Carmel! Last October I needed to replace the original 10.5 year old battery in my Toyota and wanted to try the latest AGM technology based on all the very positive review I had read. NAPA was able to get me an Odyssey battery at a great price delivered to my home. Six months later I was having to jump the battery every week. Being a different technology, I thought I had done something wrong with it even though I purchased a new technology AGM battery charger at the same time. I called up Sam and he worked with me to determine a fault in the battery and process a full exchange under warranty. He coached me on usage concerns of mine and created a new confidence in me about AGM batteries. Sam was very knowledgeable, but he is also so caring about the needs of the customer. I would strongly recommend NAPA and Sam for any auto parts needs.

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Christen Dearing

Bruce at the NAPA on 116th St in Carmel, Indiana was extremely pleasant and helpful in helping these 2 seniors pick out & replace the wiper blades on our Toyota Corolla. We will definitely be back the next time we need knowledgeable assistance with our car!