Riverdale Chrysler Jeep Dodge Ram Parts Store NY 10463

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Paulo J Mercado

Recommendation for Riverdale Chrysler Jeep Dodge Ram.<br><br>I hope this message finds you well. I am writing to express my sincere appreciation for the outstanding service I have received at Riverdale Chrysler, Jeep, and Dodge Ram since 2017. Over the years, I have brought my vehicle to this location for maintenance and repairs, and I have consistently been impressed by the level of communication and professionalism exhibited by the entire staff.<br><br>The employees at Riverdale have always gone above and beyond to ensure that my experience is positive and that my vehicle is well taken care of. Their dedication and attention to detail have made me feel like more than just a customer; I feel like part of a welcoming family. In particular, Mr. Pico has been exceptional in addressing any and all issues related to my vehicle. His expertise and understanding have provided me with confidence and peace of mind.<br><br>Given my experiences, I highly recommend Riverdale Chrysler, Jeep Dodge Ram to anyone seeking reliable and trustworthy vehicle maintenance services. Their commitment to customer satisfaction and technical excellence is truly commendable.<br><br>Thank you for your time and consideration.

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Tamara Dominguez

On April 3rd My husband visited for a straightforward oil change and a long-overdue fix on an electronic side mirror that has been stuck for months.<br><br>Instead of simply addressing these issues, your team opted to exploit us with a multipoint inspection on our low-mileage Jeep Compass Limited 2021, suggesting a slew of needless services—to the tune of $2400. From brake fluid replacement to coolant changes, it was an upsell extravaganza that we never asked for.<br><br>Adding insult to injury, following this exploitative service, we were hit with two tickets for an expired inspection—something your supposedly thorough staff failed to address. My husband, initially thinking these were parking tickets, soon discovered the true nature of the fines. We expected your team to handle this basic responsibility. Instead, we were met with blame and dismissal, claiming my husband failed to mention the inspection was expired. A complete disregard for accountability from your team!<br><br>Our attempts to resolve this fiasco were met with sheer incompetence—a reflection of the negligent management. The service manager was perpetually “unavailable,” reinforcing the belief that leadership at your establishment is riddled with incompetence and indifference toward paying customers.<br><br>We expect immediate rectification and an overhaul of your service practices to prevent such glaring oversights in the future. Acknowledgment from your management and pertinent corrective measures are expected, without delay.<br><br>Your action is required to salvage the trust we’ve lost in your service department.

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hmstiloski

Place is a joke .ordered parts on nov 4th received call about hood 3 days later . Jeff said all good .called on nov 24 25 Jose said no Oder .we had text from jeff stay away waste of time