IAA Dayton OH 45417

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Henry McCarthy

If there was an option for negative stars I would do that. I would like to share my experience with this auction, I've been coming here for 7 years to load cars as a transporter, today November 12th I arrived 2 minutes late to load one vehicle and drive back to Detroit, they wouldn't load it for me. They made me go back to Detroit without that vehicle. Please have some respect to us , we work hard to get these junk cars to your customers, have some mercy and appreciation.

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Jewel Gwaltney

They close when they want. Do not believe the 5pm closing time. Drivers do not like this kinda crap makes us have to cancel the load or stay overnight just bc of them. The client expects us to get their vehicle but IAA doesn’t care they got their money. Inconsiderate people. The yard is not closed if you need to drop off however or the office. It’s just if you want to load get here before 4pm. There is no reason they are not that busy. The other IAAs have this one put to shame.<br>Day 2<br>Second day attempt to load arrived at door opening and it took less than ten minutes for paperwork. Then after 45 minutes another waiting driver went back in the yard and found guy just sitting in the fork lift. Sitting there with the forks under a vehicle and he is doing nothing. It took over an hour to get one vehicle! One more star done. I hope any driver that reads this adds to it. It’s the only way to get companies like this to work and do their job is for the drivers to make it happen. This company responded with a generic reply. I want to know what is going to be done!!!!!!

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Nick Ferrara

Totaled my car.... At least they were cool enough to let me get everything out of it