Giannone Companies Towing Enforcement PA 19401

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Sami Qasim (Sami)

Angela is a terrible worker, I came to one of giannones locations, and she is a very rude nasty person. Since the moment we’ve started working with her, I’ve been nothing but let down and disgusted, she tries to belittle everyone she speaks to.

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ATM Tayo

During a lawful repossession, this tow company improperly handled my personal property. Although the vehicle was already secured and the tow yard already had a key, an additional BMW key was removed from the car and not placed with my belongings. That key was my personal property and belonged to my other vehicle.<br><br>Even if the key had belonged to the repossessed car, there was no legitimate reason to retain or dispose of a second key once the vehicle was secured. Retaining it exceeded the scope of the repossession and caused me to lose access to my other vehicle, resulting in ongoing transportation costs.<br><br>When I arrived in person to retrieve my belongings and raised this issue, I spoke directly with an employee named Nicole, who was unapologetic and dismissive about the situation and the financial hardship it caused.<br><br>Lawful repossessions do not include the right to confiscate or dispose of personal property. I strongly recommend anyone dealing with this company document everything and verify all belongings before leaving.

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Rachel M.

This company is an absolute scam. They charge you for every little thing possible & CASH ONLY. On their website it says that they will remove all personal items, take inventory & immediately throw away hazardous items (“food, liquid, & perishable items”) & also charge you to get your belongings back, take off your license plate & will notify you. The ONLY time you can pick up your vehicle is Monday - Friday 10am - 1pm how do they expect normal everyday working people to be able to make that, just drop our lives & ask another to clear their schedule to drive you or uber?? I can confirm that I was not notified & the woman I spoke to was very rude, but you cannot be rude or even say the wrong thing back or they will terminate you & not allow you to get your vehicle back. I can say they did not touch, remove or throw out any of the items in my car but why is that even an option if not given the okay from the police.