Firestone Complete Auto Care MD 20601

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Sandra Bauldwin

Rick and Phillip were outstanding! It was awesome to work with them. They were very informative and answered all my questions, and more. Rick was accommodating to my needs and provided great service all the way around. The entire staff was professional and respectful. This is the type of atmosphere a customer can get use to. The staff has set the bar high for excellence service we can appreciate and love.

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Black Beauti

These guys were amazing from start to finish. They were professional, honest, communicative, and made the entire process smooth and stress-free. You can tell they actually care about their customers and take pride in their work. My car is running perfectly, and the quality of service exceeded my expectations. It’s hard finding trustworthy people these days, but I’d absolutely recommend them to anyone needing work done on their vehicle. Thank you again for the excellent service!

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Areanna Cole

0/10 do not recommend this location, I would give 0 stars if I could.. Front Desk Representative Trenton and Mechanic lacks communication. Charged me for a wheel alignment that I did not receive due to “ mind not being here today” “ it’s been a long day”. Waited there 2 hours just for the mechanic to say he couldn’t do it but didn’t communicate that to the front desk. Then stated they couldn’t give me a refund and I would have to call cooperate to get one. Please seek elsewhere if you can because this place shouldn’t even be a last resort! They play with people’s time and MONEY, lack communication & are unprofessional.