Hamilton Chevrolet, INC. MI 48092

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Bryan Crenshaw

I had brought my 2021 Buick Encore in for service. Matt definitely made sure to get every issue i had fixed. Very courteous and great service. I originally bought my 21 encore at Ed Rinke and serviced there which they couldn't find the issue. Matt and the service team found and fixed all my issues that I had mentioned. I am very glad I had switched to Hamilton Chevrolet.<br><br>Thanks Matt Ackerman.

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Charity Cole

On 1/22/26 my son took my Traverse here because he accidentally washed the key in the washer machine. We asked for them to program a new key. The original was malfunctioning. Matt Ackerman was the service advisor. At first he said it would be about $580. I approved. Then the next day he calls and says it was no other way to program w/o 2 keys! Bringing the price to 940. That's 2 keys with programming. I told him that wasn't true. I didn't need 2 keys. He doubled down. I came to get my car and he tried to force me to pay $150 for diagnostics. I laughed. We told you what was wrong with they key. I didn't ask you to fix it I asked for another one. I asked to speak with the manager Scott. He never came to hear my issue. However he did wave the fee. I went to the other dealership on Vandyke. They confirmed it didn't need 2 keys and fix it for 358+tax. Don't get scammed by the sells reps. Doubled check with more than 1 dealership.

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Jammie Townsend

Brittany was very friendly nice service. Kelly was very determined to make sure I had the truck that I wanted for my birthday. They made my birthday very special for me.