Sheehy Volkswagen of Springfield VA 22150

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Maria Bentinck

I had a wonderful experience working with David when purchasing a 2017 Volkswagen Tiguan for my 18-year-old daughter. From start to finish, Davis was responsive, friendly, attentive, and truly honest, which made the entire process smooth and stress-free. He took the time to answer all of my questions and made sure we felt comfortable and confident with our purchase.<br><br>I also want to give a big thank you to the used car manager, Andrii, who was equally professional and attentive. He immediately addressed any issues or concerns we had and made sure everything was taken care of right away.<br><br>Overall, this was an excellent car-buying experience. I would highly recommend David and Andrii to anyone looking for great service and a team that genuinely cares!

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Evan Szablowski

Multiple poor experiences, I recommend avoiding Sheehy Volkswagen. Sharing details of 2 separate service incidents in 2025:<br>1) VIP Car Detail in December - services team didn't clean the entire car. After I paid the attendant handed over keys with no final inspection. I had to bring the car back to the service door because they clearly missed the entire back row (see pic 1) in the car detailing. Because I had childcare pickup, I had to return a second day to have them finish. When picking for the second time, they clearly rushed/skipped the trunk area again (see pic 2), and I had to hand over the keys for a third time and wait another 30 minutes.<br>Worst - I felt like I had to be my own advocate each time, asking them to redo the job I had already paid for. Rather than proactively apologizing and solving, Sheehy Volkswagen put the burden back on me asking something like "Oh yeah, it seems like we missed a spot. What do you want us to do?" making the customer have to ask repeatedly for the job that should have been done the first time. Overall it honestly would have been a comical situation (I though they were pranking me when I opened the trunk the third time and it wasn't clean), if it wasn't such an unnecessary waste of time.<br><br>2) VIP Oil Change in August took 3+ hours WITH a scheduled appointment time. We made an appointment for the morning (I think it was ~10am). My expectation was an oil change would take <60min. However, they did not even start our car until hours later. I thought having an appointment meant we would be seen at a scheduled time, but Sheehy Volkswagen doesn't seem to follow their own appointment system. I ended up spending I think 3-4 hours at the dealership for a service that realistically takes 30min.<br><br>Overall the location (specifically the service department) does not provide professional experiences and seems to be a poor reflection of Sheehy brand.

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DaKeia Williamson

An unbelievably seamless car buying experience! From the first interaction with Aymen to the follow-up with Andrea and finally the financing with Niusha! It’s always a gem to find people that genuinely show their appreciation for having your business. I wouldn’t hesitate to send anyone looking to purchase a vehicle their way!!