Skip's Auto Repair MD 21701

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P Myles

I had a terrible experience with this shop. I dropped off my vehicle on Feb 11 and called multiple times for updates. On Feb 13, I was told a technician was working on it and that I’d hear something by the close of business. I never received a single call back. I finally spoke to someone on Feb 18 after several unsuccessful attempts the days prior and was told Brian, the assigned technician, would follow up—he never did. I finally drove to the shop on Feb 20 just to get answers. My car was sitting outside like it hadn’t been touched. Only then was I told that they don’t have experience with my vehicle and that I should take it somewhere else. This is something they could have told me a week earlier instead of wasting my time. I'm not sure if Brian is the owner, son of the owner, or son-in-law. Whatever the case, he's clearly in the wrong line of work. He's never at work to answer a call, return a call, or work at all. He definitely need to be replaced with a more reliable technician. The lack of communication and professionalism was extremely frustrating. If this shop can’t handle the work, the least they can do is communicate that upfront. I won’t be returning, and I can’t recommend them based on this experience.

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Clay Zilla

I called around to 4 places in Frederick to price out a brake job on a newly acquired used car. A couple of them wouldn't let me bring my own parts, and the others labor rate was outrageous in my opinion. The 5th call I made was to Skip's. They agreed to install my BYO parts and their labor rate was exactly what it should be for a brake job. I booked immediately and dropped the car off first thing in the morning. I explained that I just purchased this 95,000 mile Infiniti for my kids to drive, and wanted new brakes for peace of mind. I asked for them to point out any "gotchas" once it was up on the lift, and to give it a good once over. The manager asked if I wanted to do the required Maryland Safety Inspection, so we did. I got the car back the same day, new brakes installed and safety inspection performed with a clean bill of health. The manager there is super personable, has a great vibe, and I highly recommend this spot

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Jason Oakes

I drive one of the many work vans you see out on the roads today. As you can imagine, the company wants the least amount of downtime as possible. I called up Brian and gave him the run down of what it needed. He had parts heading his way and scheduled an appointment before I even got off the phone. I dragged this tired van in with 166k on the clock. Skip’s got me setup with tires, brakes, seals and hubs within a super reasonable time. A few recommendations from Brian and I approved…. What a DIFFERENCE! Shakes. Gone. Noise. Gone. Vibration. Gone. I actually enjoy driving job to job and when I get there I’m not all irritated from the drive there. If you’re on the fence, don’t be. You won’t regret it!