Giants Towing CA 94545

D

Daanniieell R

Good service overall. Handled my car with care. Highly recommend if you have special instructions for towing.

E

Eva R.

Had a great experience! My tow truck driver Oliver got my vehicle from Point A to Point B and was professional/polite.

S

Samantha Diaz

DO NOT USE THESE GUYS!<br><br>The rep on the phone told me the price was $35 to $85, maximum. This was to change a flat tire, it takes 5 minutes. She said it was going to be 10 minutes until they got there. I had to keep calling back through the 2 hours I waited because I had no idea where they were.<br><br>The tow company shows up and it has a completely different name than who I called, and he charges me $140. He also said that he just got the call 1/2 hour beforehand. Because it was sketchy and he was asking for my card when I already paid her on the phone, I called her and asked her what was going on, and she said, “Oh, yeah. Taxes.” Taxes would never equate to $140 for a tow.<br><br>I told her that. I told her that if I were the company, I’d pay for the “taxes” because she straight out lied to me twice. At this point, I was livid and yelling at her, which I’m not proud of, but I missed an important meeting because of the flat and thinking it’d be done in 20 minutes. My whole day got delayed and I had to delay a major project. So, if I could give it negative stars I would.<br><br>Be honest, be credible, and have integrity.