Regional Auto Center Inc NC 27407

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Megan Ren

Completely nasty customer service. My car was involved in a hit and run accident . My insurance required pictures. I went up the next day to stay in compliance when the nastiest woman answered the phone and just had such an attitude. I don’t know how you can be “24/7” and closed on the weekends.

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Jay Johnston

Terrible customer service by one of the receptionist. Middle aged lady should be doing a different job if answering phones and talking to customers is too hard and causes her to be rude. She must be part of the owners family because that’s the only way I can imagine for her to still be employed with them. Service was what you expect from a tow company, but she made the process a grueling experience. Will add name if I can find out so you all can know which of your employees is disrespecting your customers.<br>Edit: Not Mandy, she was pleasant. The other receptionist, terrible.

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Vincent R

One of the drivers pulled a hit-and-run on my vehicle while he was dropping off another vehicle at a repair facility on Battleground ave.<br>Got the run around after exhausting a bunch of time looking at recorded camera footage with a GSO police officer who got the name & number off the tow truck in the video.<br>They would not cooperate with the insurance company after they reluctantly gave me the insurance information.<br>I’m left to fix my vehicle’s crushed taillight assembly, dent & paint repair at my own expense .<br>What else is there to say?<br>Very disappointing to say the least.