Johnny’s Auto & Heavy Duty Semi Truck Towing OH 44301

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Sandra Sandra

The guy who attends at the Ravenna office is the most disrespectful, rude, jerk person, we called to ask questions about our car, he was talking to us as if we are dumbs, finally he hung the phone! Later when we showed up to pick the car up, this individual started an argument out of nothing, he threw my sister’s documents on her face! He also approached to my nephew intimidating him, and my family had to get out of that place to avoid an even worse situation. We had to call the police to get back to the place and get our car back, it was a horrible experience!. Don’t know if that guy is the manager or the owner, but he needs to get more educated regarding how to treat customers, the way this individual treated my family is completely unacceptable. I wouldn’t recommend this place at all. I can’t give a cero star review, that’s the only reason give them one.

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Kayla Whitmer

I’m not sure if the person that answered the phone woke up on the wrong side of the bed, but I was just calling to ask a few simple questions and immediately was given an attitude and talked to like I was dumb. Instead of talking without an attitude and explaining to me in a nicer way & tone , I was just given short, smart ass answers. Instead of helping me understand and not repeating the same thing with an attitude she could’ve Talked to me like a decent human being Instead of talking to me like im dumb/a five-year-old that doesn’t understand English. And then trying to tell me I have to pay 200 something dollars just to get my belongings out of the back of the car when Akron Police Department said that’s not true. I just need to get the release form but again was talked to like I’m dumb and kept repeating that I have to pay a certain amount When I already said I’m not picking up the vehicle I’m just getting my Bag with my medication’s in it. Very disrespectful need to have better customer service skills.

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Joe Blavatsky

On Tuesday morning, Nov.21, at 7:13 am, one of their drivers was in front of me in the passing lane of the express lane on 271 South (Trailer License Plate No. TTL7440; Truck ID: PUCO 603299T, USDOT 2969814). After driving a few miles and seeing that there was no other driver in front of the driver, I flashed my lights hoping the driver would change lanes to allow me to pass. There were no drivers in the right lane. Instead of moving to the slower moving lane on the right, the driver brake-checked me. After another mile and seeing that there were no vehicles in the right lane and no drivers in the left for about 2,000 feet, I flashed my lights again. The driver slammed on his brakes this time. Finally, after a good number of miles, the driver finally moved into the right lane. I emailed the owner of the company, and received no reply. If their drivers play such games on the road with an empty trailer, what would they do with your vehicle on board? Your complaint will most likely be ignored.