Dixie Wrecker FL 33605

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Amie Valdez

I had a fantastic experience with Dixie Wrecker Service! They towed my car quickly and handled everything with professionalism and care. From the moment I called, their team was friendly, responsive, and made a stressful situation so much easier. The driver arrived promptly, treated my vehicle carefully, and explained everything clearly. I’m a single woman, so I was completely overwhelmed with this unexpected situation.<br><br>I appreciated how patient they were and genuinely focused on making sure I was taken care of. It’s rare to find a towing company that treats you like family from the time you meet them, but I’m walking away as a forever client.<br><br>I highly recommend Dixie Wrecker Service to anyone in need of reliable and trustworthy towing! #1 in Tampa

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H N

Absolutely aweful, I’m helping a disabled man with a Traumatic Brain Injury recover his vehicle from them, he has a hard time getting around. With bad hips. Tried to get it on day 2. I drove ahead of the owner to attempt to prevent the additional $250 Lien fee which they charge on day 3. Which is charged at 12:01 am no matter the time of the tow. It was Sunday also. I was also refused multiple times an itemized invoice. At 12:01 am at roughly 64 hours they wanted $843 cash only. Which that admin Lien fee should only be charged after it’s completed. So what? It got charged and that paperwork was completed and sent out instantly?<br><br>IF YOU HAVE TO DEAL WITH THESE CROOKS, BE SMART, get it quick and DONT HESITATE TO USE AN ATTORNEY.<br><br>Go to clerk and pay it into a bond and then they must release the vehicle, then go to court and let the judge decide.<br><br>Then please let others know. And file complaints with<br><br>• Hillsborough County Consumer Protection<br>• Florida Department of Agriculture & Consumer Services<br>• If police-ordered tow → Tampa Police Department<br>• If private property tow → check local ordinance compliance

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D Lyons

I had a horrible experience with this towing company. On January 4th I arrived at my friend's Residence at 8:18 p.m. my vehicle got towed at 10:13 p.m in this area there are NO signs that states no street parking, either on the sidewalk or grass that was visible in my sight that this is a tow away zone. After several attempts calling the company to find my vehicle I finally reached one of the employees by the name of Junior between the hrs of 2-3am trying to get an explanation and locate as to where my vehicle was. Junior stated my vehicle was towed because of a previous warning that was given 7 months ago, and they were following the guidance from the HOA ( Glen Cove Subdivision in Ruskin). I then asked Junior how much is the cost to get my vehicle..he " stated that he could have someone meet me at the location within the hour but I had to pay in cash ONLY in rhe amount of $248.00 I was frantic because of the late hour and did not want to risk being at a unfamiliar location..so I told Junior I will call him back...call back repeatedly got no answer. Therefore, I decided to wait until daylight on January 5th. I reached out calling again no answer, then finally reaching Michael who identified himself as one of the managers and he lived in Tampa. I explained to Michael the situation he basically stated the same thing with the exception of telling me that I had to now pay in cash 400 plus dollars I was livid at this point...I then asked if they take credit cards, he as well said I had to pay in cash. All I can think at this point is that I am being taken advantage of, being ripped off. I had not seen any fees or any documents stating the breakdown of what I'm being charged for..Im thinking this is unacceptable and how many others have been told to pay cash with no other options given. Then he mentioned<br>or wait until that Monday and speak to a manager although he mentioned he was the manager!.."Why would I want to be charged even more?"I told him I will call back. After calling Michael back I asked if they will take cash app for the payment..thats when his story started to change, and he conveniently mentioned the other payment methods that they can except! check, cash ,debit card and or credit cards I said REALLY so I can now pay with a credit card and he said yes. By now Im totally confused and annoyed with this company, why would I wait another day to incur more chaŕges...needless to say Michael didn't know that I had done some research on the Florida law stating that a tow company in Florida has to give you more than one option to pay. Monday January 6th I ended up calling the office in Tampa seeking more information the individual I spoke to his name was Tony another manager, I inquired about the the incident that took place with the towing of my vehicle Tony defended Junior and Michael in regards to it was a mistake about requesting payments only in cash. There's no mistake when you're asking someone to pay in cash at this point it's all about the Integrity of the employees that work for this company. I am so disappointed with this entire situation, the company. Glenn Cove HOA and the integrity of its employees that I encountered who works there by trying to take advantage of me. I feel violated as a consumer..charged 400 plus dollars for 14 hours. My advise if you don't know and understand. Please do your research and be mindful of areas you park..to include safe zones...People and businesses will ripped you off and its unfortunate!