Ghost towing and recovery FL 33610

v

vs trins

Very unprofessional experience. We went to retrieve my friend’s vehicle after legally transferring the title into her name, and the company still refused to release it, which resulted in additional fees being added. The total jumped to $700, including a $350 “admin fee” that would not have been charged if the vehicle had been released when we first provided proof of ownership.<br><br>When we arrived, the employee raised his voice at us and was extremely aggressive. He was visibly carrying a gun and made us stand outside the gate while we were trying to inspect the vehicle. When we were finally able to see the car, we noticed damage that was not there before the tow.<br><br>I believe they were trying to scam for more money and possibly keep her car since it is fully paid off and in good condition<br><br>The entire situation felt intimidating, unprofessional, and unfair. I would strongly caution others when dealing with this company.

L

Levi Bodrero

Somebody at the company got into my vehicle still numerous prescription medications that were narcotic as well as eyeglasses ranging about $650 as well as a pair of sunglasses that were $140. I asked the representative that I spoke to if they had gotten into my car they said they don’t do that but all of my items were missing. They were completely unprofessional and extremely rude on the phone and had no interest in trying to be courteous as well as accommodating.<br><br>Yes it was repossessed but still my items are mine. Not some loser that can’t get their own items.i found out the next morning it was gone and i contacted the police who told me it was repossessed and by who. When I called I was yelled at for knowing who took it. And asked to get my things. It has been gone for 3 weeks and ready for auction now. It hasn’t even been a month. These guys lie and lie and lie about things. If yall clean the cars then why is only a few EXPENSIVE items gone and not everything?!?!?

X

X X

Absolutely the worst and most shady towing company I have ever dealt with in my life. My rental vehicle was illegally towed on a Friday night from a paid parking area with ZERO signs, warnings, or justification. When I called to find out where my car was, the operator immediately started yelling, cursing, and talking over me over a simple question. Completely unprofessional, aggressive, and disrespectful.<br><br>To make things worse, all of my personal belongings were still inside the vehicle, and they refused to release anything to me. It wasn’t until I had to get the Sheriff involved that they finally handed over my belongings and even then, they still refused to release my vehicle after an OBVIOUS illegal tow.<br><br>This place is the definition of a predatory, unprofessional, garbage towing operation. Avoid this company at all costs. If your vehicle ever ends up here, good luck, because they will make a bad situation ten times worse.