Speed Boulder Towing LLC TX 77008

J

John Collins

My wife and I returned after a week of vacation to find our 2017 Ford Platinum sitting over a large puddle of oil in the airport parking lot. I checked the oil level in the truck and sure enough it was ours and the truck had no oil. Frustrating way to end a vacation. My wife contacted AAA and they dispatched Primeco (Heart) Towing. Armando Martinez, our driver, arrived soon, quickly loaded the truck and got us home about 40 minutes away with rush hour traffic. He was very friendly and helpful. Very grateful for the quality service we received.

S

Sariah Piacentini

I had never see such horrible customer service. I had to use them thru AAA to get my daughter's car that had been found after being stolen. I was happy and in a good mood until this man showed up. He was upset because there was a mess up with another driver, and he ended up taking it on me. I asked him a question and he was frozen without saying a word, and I asked him if he spoke English. He got upset and started speaking another language to me and I knew he was saying something bad. Even if he wasn't, that was completely rude and uncalled. He started to curse me out and started to be super rude. He doesn't deserve to work anywhere where he has to talk to people. He should work in a pig farm or a morgue.

J

Jimmy Jones

We had to have our vehicle towed from our house to the local Ford dealership late one night. Primeco was there in less than 30 minutes and the technicians were very professional but somehow during the towing, our vehicle sustained damage caused by the steel chains on the flatbed tow vehicle. After the vehicle was repaired I sent a copy of the receipt to the company with an explanation and within 24 hours I was contacted and told the check would be mailed out the same day. Great service.....