Maverick Wrecker Design and Repair TX 77029

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Thomas Jeckovich

Maverick Wrecker Design and Repair – Caution Advised<br><br>We were having our dollies repaired by Maverick Wrecker Design and Repair after they reached out to offer their services. We had been in contact with Kevin for quite some time, and he arranged UPS shipping with insurance for two dollies. We followed instructions and left both dollies at our residence for UPS pickup — both were picked up.<br><br>Later, Kevin claimed he only received one dolly, despite both being picked up together. He also mentioned this has happened with multiple other customers in the past, which raises concerns about their shipping and tracking process.<br><br>What’s more frustrating is that it took him 3–4 months to even respond to us about the issue. His solution was to charge us an additional $250 for the missing dolly — instead of investigating the issue properly or making it right.<br><br>It’s disappointing that a company would risk losing a long-time customer over $250, especially when the mistake seems to lie with the shipping carrier they chose. If this is how they handle problems, it’s likely there are other issues under the surface. Proceed with caution.

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bigslife

Best customer service I’ve ever had with a shop! As well as excellent mechanical work. Will be back!

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Wendy McKee

Always excellent service. Great communication. I would definitely recommend them.