Delaware Towing Service DE 19801

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Rosley Taylor Jr

Outstanding Customer Service! Exceeding my expectations. Jose was friendly and professional. He provided an inviting, comfortable ride to the Auto Shop with great music and conversation. I would highly recommend using this towing company for your towing needs. Ask for Jose!

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Isaiah Agwu

The woman at the front desk has zero compassion. She said I committed fraud multiple times, said I was lying to her, and refused to apologize when it turned out the vehicle she was talking about wasn't even mine. It's been two weeks since I reported my vehicle stolen. It so happens that the vehicle was parked in front of the pictured sign. So we thought there was a good chance it was towed and the city had just lost track of the vehicle. When my insurance called me saying their investigator located my vehicle I was happy it was found and fearful that the towing company would not give me a break on the price regardless of the confusion. When I called in to explain what happened, the woman who answered the phone (I'll add her name when I figure out who she was), immediately denied my story. She said all she could do was tell me the price that was owed on the car, almost 1k. When I tried to ask for some grace, given even the police thought it was stolen, she denied that it was true saying she was looking at the record. I told her it didn't make sense since I had a police report and the police hadn't called me to say the vehicle was found. She claims the police wouldn't call me if the car was found and that I knowingly submitted a fraudulent police report. Both claims she made we're false. She had no sympathy, no kindness, and no common sense. When I asked if we were even talking about the same car she finally decided to verify the plates and vin. And what do you know, what she thought was a lie was just information on someone else's vehicle! I asked her if she could apologize for saying I was lying and trying to commit fraud and in response she put it back on my saying I was the one who claimed I had a vehicle of that make, model, year, and color. I do and so do thousands of other people! You'd think someone who handles cars as a job would know that many are made in the same color! She told me have a nice day and hung up. I'll call back to find out who this woman is and report her to her supervisor but he forewarned, she is not a reasonable person and will not be pleasant to anyone having a rough time.

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Allen Taddicken

They claim to do roadside assist, but are to damn lazy to come do it, we dont have time, what a crock of bs