Koehn's Body Shop KS 67460

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Luna Hinkley

To say I am disappointed with this shop is an understatement. I would not recommend this place to anyone who wants things done in a timely manner and for a fair price. I am a 20 year old female who got hit by a deer an over a month and a half ago. I went through insurance first to get an estimate and they recommended this place to me. But when I went to get an estimate from the shop they told me they couldn’t because they needed to see the estimate insurance gave me first, which is not usually how it works, but whatever, I went with it. I had my parents email them the estimate and they claimed they never got it, so I had to resend it a few separate times until the said they had received it. Is what it is, not a big deal. So after it had been sitting there for a week they finally said they could start looking at it. My truck sat there for over a MONTH before they had to go to insurance again just to tell me my truck was totaled and they couldn’t do it. This was going to cost over 6,700 to get it fixed at this point, which is well over the original estimate. That is something one should be told within the first WEEK. The shop should have talked to insurance about this before it had sat their for a month. This just tells me they hadn’t been working on it at all. My dad had called them multiple times through this to see what was going on since there was ZERO communication. They always said they would call back and never did. They have the worst customer service. Anytime my dad called them he was dealing with someone new who had no clue what was happening. In the end we ended up telling them to put my truck back together and we are going to a different shop because this is ridiculous. My truck said their for over a month for no reason. I am a college student who usually lives in a different state and had no other form of transportation throughout any of this. Not to mention anytime I was their I was spoke to like I was just a stupid woman. My boyfriend was with me and the guy at the shop only talked to him even though I told him it was MY truck. Do better. I will never be coming back here. I do NOT recommend ever going here. My insurance even said they are removing them from their “recommended repair shops” because of how bad their service has been lately.

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Jeff Fields

I don't normally write reviews, but I paid $1237.54 for this one and am still a little shocked at my experience with this body shop. After dealing with these people, I completely understand why my insurance premiums are what they are. This shop has collected nearly $16,000 from myself and the insurance companies!! That number doesn't include the rental car I had for over 3 weeks, which State Farm paid for. My car (a 2021 Nissan Rogue) was in their possession from September 29th through October 22 for hail damage and a minor scrape on the rear passenger side. One of their techs told me the first week it was in the shop that it was supposed to be a 4 day job. On a positive note, the car does look nice. If you don't mind paying 5 times more than you're expecting, and waiting 4 times longer than expected, this is the place for you. I feel like I've been robbed.

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David Kampling

Jason, George and the rest of the staff were awesome. They were accommodating on a limited time schedule and did a phenomenal job with the pin-striping on my family member’s new Chevrolet Silverado. I really appreciated getting a chance to talk with them about their history and will look forward to future opportunities to do business with them. Amazing facility and world class service with a local community presence. Also have a peace of mind if there are any concerns they would provide assistance and stand by their work with confidence. Thank you!