WM - Johnson County Landfill KS 66217

T

Tracy Hein

If you can avoid doing business with waste management, by all means, you’ll be better off. They won’t work with you. They’ll try to upsell you on bigger containers. They’ll charge you to lock your trash who was the steel trash people wanna dump trash in yours and then it gets overflow and then they want to charge you extra they just charge it on your bill without saying anything because God forbid you not pay that bill. They’ve been absolutely the worst trash company I’ve ever dealt with in my entire life.

D

Darin and Jill Criner

Came home today to another broken recycling receptacle due to the carelessness of the employees who picked up our trash today. Waste Management is HORRIBLE!!!! As a KCK resident we do not get a choice on who our trash service is with, we pay for it as part of our BPU bill monthly.

B

Brian Murphy

Costs increased regularly without clear explanation. Al while massive discounts are available to anyone who calls in to cancel service. If those rates are available, they should be applied as standard rates automatically. Recently added a "convenience fee" for credit and debit card payments. Why am I now being asked to pay for this "convenience" that I had ennjoyed for free for years? Recently moved from weekly recylying picup to every other week. That is not enough. Our bin gets too full from only reciving service very other week. We have received several emails with photos scolfing us for having our bin too full. We have never filled it to a point that would cause an issue. This seems petty. Our bins would not have to be filled so full if service had not been curtailed. When I went to cancel for a different provider, I was hounded about anything they could do to keep me as a customer. I kept saying no. Informed them I had alrady started my new service with a competitor. Finally, I was informed they would be keeping any fees that had already been paid for service not yet rendered. I was also informed we would be charged $75 for collection of our bins. What a way to kick a customer on the way out the door. This totally put me at ease with ur decision to leave. Poor company that treats their customers liek trash. I suppose that is fitting.