O'Reilly Auto Parts KY 41018

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Ryan Williams

Matt was amazing and went above and beyond to help me. My family and I were traveling from Georgia to Ohio. Our alternator died on us and left us stranded on the side of the road. A different o'reilly's sold me the wrong alternator, said they were all the same for our car. We did not know it was the wrong one until 9:45 at night while we're trying to switch it out. I called and spoke with Matt, I explained what happened to our car, that we were stranded and really needed the right alternator. We were 20mins away from his store. He said, I got you and stayed open until we got there. He got us the right alternator, which was half the price of the first one we were sold. Because Matt was an amazing person and stayed open an extra 20mins we were able to install the correct alternator and get back on the road. I can not thank you enough Matt for the excellent service.

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Ethan H

I was on a rode trip from Nashville, TN to Detriot, MI. Started getting sporadic cooling issues so I stopped at the nearest part store to me, which just so happened to be in Erlanger. Brandon, the absolute legend, went above and beyond. He was checking the tip top shelfs in the very back to find the thermostat I needed, the 2003 factory Honda one was sticking closed under light load . He went above and beyond and even found a brass brush I could use to clean up the housing. I changed it out in the parking, cleaned up my mess and returned everything, that wasn't mine. Then the manager on duty said I wasn't allowed to wash my hands there, Brandon and Paten know who. 10/10 would break down there again!

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Amalia

Great place! The guys are super helpful! Reasonable prices. Friendly, knowledgeable, and if they can't help, or don't have something they will point you in the right direction or get it ordered for you. Highly recommended!!!!!