Key Auto Parts KY 42071

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Ed Pindrr

Really disappointing. Called them for a transmission on a Monday. They asked for my credit card info and had me waiting until Wednesday night for multiple reasons. One they needed to make sure transmission was good. Then the billing dept took forever to call me and send me credit card sheet. Then I gave them all my info for them to tell em on Wednesday evening that they didn’t have any comfortable way to ship the transmission after days of being under the impression it was no big deal. So they wasted 3-4 valuable days of my time for nothing. In the end they knew I was in Nj and told me only way I could get the transmission was to drive 15 hours to them. Seems like communication was very sub par as well as their planning. Very disappointed in the whole situation.

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Robert s. Bell

I drove over an hour away to get some parts for my minivan service of great people were funny relaxed environment and willing to help thank you keys

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Robert Higgins

I have called her several times. They never have what I need. Strange thing is the mechanic called an hour later and we went and picked it up. This last time I called I was placed on hold. Well the receiver was laid down. If I knew whose mother-in-law they were talking about I would give that mother-in-law a call. Still they didn't have what I wanted.