Nelson's Auto Parts NY 11413

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Merc Benz

This place is the worst. As a shop, I’ll never go to them ever again! Said they had a part in hand. Had me drive 30 minutes to them. Stood there for another 30 minutes for them to say they couldn’t find it. Drove 15 minutes away for a call back saying they found it. Drove back to them for the part to be from a totally different car. Said they’d take care of me next time cus of the inconvenience. Went back a week later for another part and they treated me like garbage. Overcharged me by $20 from the price they gave me over the phone. Never again!

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Thomas

Allways ask for car vin# asked for2500 for a kia engine with 60 k engine was all rusty , ran vin found Donner was a kia with 165k and was a flood car buyer beware dont trust them

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Kingjames james

I will never I said never recommend a dog to buy from those people they reap you off they're rude. I bought a drive shaft from them they said it had a 12400 miles on it went to my mechanic to get it installed less than 5 minutes driving out the shop the drive shaft snap on me. Went to them for a refund. Told them that they sold me an old part. I have the part less than a day. And they wouldn't refund or try to reach me in the middle. They blame my mechanic. Saying he didn't know what he was doing. Other mechanics I know said it's an easy part to replace they sold me a diffected part. So I lost a total of $337. Know one wants to take the blame. One is pointing at each other. I trust my mechanic. But Nelson junk yard never. Fire will burn them soon a part will fall on their freaking head one day. Will never recommend any human being or dogs there.