Mr. Tire Auto Service Centers MD 21502

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Estelle Ward

I had a tire emergency just ahead of a snow storm. We walked into Mr Tire and Nicholas and staff were so helpful and efficient and kind. They installed four new tires within two hours. All set. They gave professional advice and took care of my car. I really appreciated the ease and reassurance. It was also good to see the staff consult with each other and collaborate regarding the best choice of tire for my vehicle. Deep gratitude for everything.

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Enjoli Gomez

I have been dealing with this issue for months. Months! It would be nice to be taken seriously just once by a mechanic. I spend a minimum of 6 hours in my car every week to commute. It has a new awful squeaking when I go over bumps and it is getting worse. It sounds like the steering column is going to rattle away on some days. Maybe the severity of the squeaking changes with the weather or the severity of the bump. I have videos of the noise and it doesn't seem to matter to anyone, but me. Even though I am standing there with money in hand screaming to the world "Can literally ANYONE HELP ME?!?", no one apparently can. And the only thing at risk, is my life. So why am I not being taken seriously? Is it because I am a woman or because my last name is Gomez? Is it because I show up with a smile and try to be nice? Is it because it's a Prius? WHY? Why is it that I take my vehicle to one place, they tell me $1600 I need all new shocks, then to another place and they tell me there's nothing wrong with the car, then another place tells me even after I make an appointment they don't see me on the schedule, don't have the part, and the guy isn't even in, why when I call to make an appt am I told "it's Friday, can we schedule this for Monday, even though they're open on the weekend, why are the places cops are recommending completely incompetent"? All of these questions...and it is extremely dehumanizing. So, this is how this is going to play out, the issue is going to get so bad that I crash on my 3 hour commute and will probably die because it is 70 mph. Why is this happening? Why is it that literally no one can help me? Why is it "this must be in your head"? Why is it "I will scam you". Why can't it ever just be "let me treat you like I care about what I am doing, care about my name/reputation, care about respect, care that my mistake or oversight might COST YOU YOUR LIFE?" The only reason this is a two star is because they didn't charge me for not helping me. Yeah, nothing wrong with the car they say as I drive 1 minute in my car and it continues to squeak. Just tell me on the phone you don't want money so I can stop wasting my time.

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Rita Updike

A tire went flat from a nail while I was driving on Rt 68. Sponaugle Towing, who was awesome, recommended Mr. Tire. They too were awesome ! It was a 2nd nail in the same tire in a short time. As all tires were wearing thin, they were able to replace all 4 and have me back on the road quickly. I highly recommend Mr. Tire of LaVale.