Otomo's Auto Towing & Repair MN 55912

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Rev. Jennifer M.H.

?????????? 10/10? I cannot say enough good things about Otomo’s Towing & Repair in Austin, MN. This place seriously restored my faith in good, honest auto service. Jay came all the way out to my house to help me when my car wouldn’t start. Dead winter ❄️ Battery. He charged my battery, checked it thoroughly, and explained exactly what kind of life I had left in it and whether replacement was needed. No pressure. No scare tactics. Just straight facts, which I really appreciate. Jay showed me where my battery pegs were because I didn't know. Very helpful ✨ I followed him to their shop, where they rechecked everything. My vehicle’s battery is not an easy one it’s located underneath the front passenger seat, while the charging points are under the hood. Not exactly convenient. They had to order a Mopar gel battery, and while we waited, they went above and beyond in ways they absolutely didn’t have to. They walked me through everything they were doing, showed me parts of my vehicle I’d never been taught about before, and answered every question with patience and humor. On top of that, they cleaned my car. They vacuumed part of the interior, wiped down the dashboard and surfaces, and made my car look noticeably better just out of kindness, not obligation. Jeremy, the on-site mechanic, is incredibly intelligent, funny, and genuinely interesting to talk to. Jay is equally knowledgeable and personable. The shop itself is clean, welcoming, and even smells good (which says a lot for an auto shop). I also loved seeing their Best of Mower County plaques and Google recognition on the wall clearly earned. They even have really cool sweatshirts and hats, and I’ll probably grab one in the future. I also got to see one of their massive tow rigs absolutely a sexy beast of a rig!!! I didn’t get to meet Logan, the owner, this time, but I hope he knows his crew is top-tier. I’ll 100% be coming back here for future services like oil changes. Honest, fair pricing, great energy, and people who truly care. Highly recommend. Jennifer M.H. ?

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Jordan Doring

I can’t say enough good things about Otomo Auto and Towing. Logan and his team are always so trustworthy and honest—they never try to oversell or push repairs I don’t need, which is huge to me. I recently went in for a simple oil change, and they let me know my tires were getting bald. When I actually saw how bad they were, I was embarrassed I’d been driving on them ?. Logan immediately ordered new tires and they arrived just a few days later. The service is always top-notch, communication is clear, and I truly feel taken care of every time I’m there. I will never go to another mechanic—even though I live 45 minutes away. That’s how much I trust them. Highly, highly recommend!

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Christopher Cross

THE KIND OF BUSINESS YOU HOPE TO FIND WHEN YOU’RE STRANDED. I broke down late at night while traveling back from out of town in a rural and unfamiliar area. When my CV axle broke, the noise made me think my engine or transmission had failed, which added to the stress of the situation. I called one tow company and got voicemail. When I called Otomos, they answered right away and immediately stepped in to help. They let me know one of their mechanics lived nearby and would come assess the issue. Within a few hours, the problem was diagnosed, repaired, and I was back on the road. The technician was incredibly welcoming and clearly passionate about his work. You could tell he genuinely cared about helping someone in a tough situation and took pride in what he does. That level of service is rare. Otomos is not just a tow company—it’s a service company that puts people first. The way they handled everything shows exactly how a business should operate. Highly recommended.