Frovik's Towing & Recovery MN 55304

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Marcus Dc

I strongly advise against using the services of this company, as they are highly unsatisfactory and can cause significant damage to your vehicle. My car was towed from a friend’s parking lot for being parked in a visitor spot. When I contacted them on a Saturday night to inquire about my vehicle’s whereabouts, they informed me that they were only open the following morning. I then called to obtain the schedule and location of the tow yard, only to find out they operate solely on Saturdays from 11 AM to 2 PM. On March 1, I went to retrieve my vehicle at approximately 12:30 PM. I suspect they target low-income areas with their operations, as indicated by their tow trucks. Upon entering the building, I encountered a small walk-up window staffed by an unfriendly and rude woman who questioned me about my car’s location and the reason for the $375 fee, simply stating, “it just is.” I provided all the money I had available, and she instructed me to go outside to collect my vehicle after verifying my title and ID. While entering the private entrance to retrieve my vehicle, I began taking pictures of the signage. The woman instructed me to proceed to my car, to which I responded inappropriately. Upon reaching my vehicle, I discovered damage, as evidenced by the attached photos. When I attempted to leave, the woman refused to open the gate, prompting me to call the police. The police informed me they were already en route, as the woman had called them due to my tone and her refusal to allow me to leave, unlawfully detaining me behind a gate for over 20 minutes. She also prevented others from retrieving their vehicles during this time. I intend to pursue legal action against this tow company and the apartment building from which my car was towed for false imprisonment and damages to my vehicle. SEE YOU IN COURT!!!!

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Tessa Newton

My car was towed from my apartment by this company and was damaged during the tow I have pictures of the damage at the lot and pictures of Debri I found in the spot they towed me from! You can see through my trunk because of the damage they caused to my bumper! They still haven’t reached out saying how they are willing to pay to fix this any insurance information or anything!

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Aaron

Very rude woman working on Saturday morning! Very disrespectful to the customers. You can tell she hates her job and people. Stay far away from this place if you know what's good for you! Also they charge you over 400+ dollars for one day after towing your car. This type of shady business practices should not be allowed by law. Wondering how these owners sleep at night..