Toufong Towing and Autobody, Inc MN 55110

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Tracy Henry

Beware, deceptive practices designed to trap you. CHECK EDIT AT BOTTOM. My Chevy truck failed to start literally across the road from this shop at the Hyundai dealership. I suspected it was a bad starter. I called MEPE auto care on a Saturday and they said they'd be happy to push it across the road on Monday and repair it for FAR less than the Hyundai dealership wanted to charge. Well, it turns out the MEPE auto care rents space from Toufong Towing, which I didn't know when I walked into Toufong's main office on Monday. So, I point out the window to show him my truck and he says "No problem, I'm sure we can beat the dealership's price." Then he proceeds to load my truck on a flatbed tow truck just to get it across the street and says "Don't worry, the cost of the tow is free AS LONG AS WE DO THE REPAIRS." What? Why would you even think about charging me for a tow across the street? MEPE then pulls up while Toufong is loading my truck and says "Were you the guy I talked to on Saturday?" That's when I realized I messed up. I thought, well, Toufong will probably be cheaper than the dealership anyway, so I apologized to MEPE as Toufong brought my truck across the street on a flatbed. Now I know why he didn't just use a tow rope or a pusher car though, SO THAT HE COULD USE THE $125 TOW CHARGE TO HOLD ME HOSTAGE. He ended up quoting me the same price as the dealer! MEPE would have been HALF the price. He also said it would be done the same day. It wasn't. Do NOT give these people your business. If you want to work with MEPE, call them when you get to the shop. DO NOT GO IN TO THE SHOP OFFICE. EDIT: It gets worse. Part of their high cost was the OEM GM starter they insisted on putting in. Guess what? It was a remanufactured aftermarket starter. THAT'S STRAIGHT FRAUD!

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joe vang

Great value for the price. They were professional, detailed, and did excellent work. Place was very clean not like other shops. Owner Fong was wonderful to work with and knowledgeable. Highly recommend and I’ll definitely be back!

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Jason Napp

I've been bringing my car to Toufong for years, and I couldn't be happier with the service. Living nearby, I used to compare repair quotes between the dealership and Toufong. Every time, Toufong came in at about half the cost. These days, I skip the comparison altogether and go straight to them—they’ve earned my trust. I’m honestly surprised by some of the negative reviews. Most seem to be related to towing, and I suspect they stem from people dealing with stressful, unexpected situations. It’s easy to misplace frustration in moments like that, but in my experience, Toufong has always been fair and reliable. If you're local, I truly believe there's no better place for automotive work.